As you plan your migration to Skype for Business from a legacy PBX, one of the areas to research and plan are end user voice devices. This involves deciding how many desk phones and headsets to purchase, what features are required, which manufacturer, what models, etc. A question often over …
At a recent Microsoft Ignite 2017 session about migrating to Skype for Business, a show of hands in the audience was requested for attendees who are planning to move from Avaya to Skype for Business. Of the several hundred attendees, more than 75% of the hands were raised. As I …
I work in the One Commercial Partner (OCP) organization at Microsoft where I work with many customers and Microsoft Partners to help answer deep technical questions, review technical designs, and ensure successful implementations of Office 365 products. As part of this role, I recently worked at the Expo area for …
Microsoft Bookings is an incredible new scheduling tool available with certain plans for Office 365. Simply put, this tool was built for businesses who depend on scheduling appointments with their customers. Examples of where this tool is a perfect fit is for an accounting office, a hair stylist, a dog …
When assisting customers planning to upgrade or replace existing telecom services, I am often asked about reliability, security, overall value, and costs associated with Microsoft Office 365 Skype for Business. After answering the reliability and security questions about the Microsoft Cloud, I then focus the discussion on trying to understand …
Microsoft Bookings is an incredible new scheduling tool available with certain plans for Office 365. Simply put, this tool was built for businesses who depend on scheduling appointments with their customers. Examples of where this tool is a perfect fit is for an accounting office, a hair stylist, a dog …
For organizations using the rich telecom and PBX features in Office 365 Skype for Business, a question often received by Microsoft is how to port (transfer) telephone numbers from one Office 365 tenant to another. The process is far easier and faster than you may imagine. The information required for …